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What Does Your Team’s Engagement Look Like?

Robin Hakola

Leg. Psykolog

Understanding your team’s engagement levels and working to strengthen them is a cornerstone of effective leadership. Research from Gallup (Harter et al., 2020) and Harvard Business Review (2019) highlights how engaged employees drive better performance, improve productivity, foster a positive team culture, and even increase customer satisfaction. By focusing on engagement, you can unlock your team’s potential and achieve lasting results.

Why Focus on Engagement?

Engaged teams are not only more enjoyable to work with but are also vital for long-term success. Research shows that employee engagement directly impacts organizational outcomes. Gallup’s comprehensive meta-analysis of 456 studies across 276 organizations found that teams with high levels of engagement achieved:

  • 18% higher productivity
  • 23% greater profitability
  • 10% improved customer satisfaction
  • 41% fewer quality defects
  • 81% lower absenteeism

Engaged employees contribute to a work environment where innovation and collaboration thrive, enabling teams to work effectively toward shared goals. In contrast, low engagement is linked to 43% higher employee turnover and more frequent safety incidents, underscoring the cost of neglecting this crucial area.

Five Practical Steps to Strengthen Engagement

Building engagement requires clear, actionable steps. These five strategies, drawn from organizational psychology, can help leaders foster a motivated and committed team:

  1. Clarify Goals and Roles – Ensure every team member understands their responsibilities and how their work connects to the organization’s larger objectives. This clarity reduces frustration and fosters a sense of purpose.
  2. Provide Opportunities for Growth – Opportunities for learning and development are among the strongest drivers of engagement. Support your team’s professional growth through training programs, mentorship, or clear career paths.
  3. Recognize Achievements – Regularly acknowledge individual and team contributions. Recognition—whether through a simple thank-you or a formal acknowledgment—reinforces the value of each member’s work.
  4. Foster Inclusion and Collaboration – Create an environment where team members feel heard and valued. Encouraging open communication and actively seeking input strengthens collaboration and investment.
  5. Prioritize Supportive Leadership – Leaders who are approachable, encouraging, and consistent in their support inspire greater trust and motivation. Strong leadership sets the tone for an engaged and aligned team.

Hugin as a Guide

Understanding what drives engagement within your team can be complex. Hugin’s AI-powered solution simplifies this process by providing detailed insights into both individual and organizational dynamics. Our platform highlights strengths, identifies areas for improvement, and offers tailored recommendations to make meaningful changes. With Hugin, you can track progress over time and respond proactively to shifts in engagement.

By partnering with Hugin, you gain the tools to build an engaged workforce where both employees and the organization can thrive. Take this opportunity to transform challenges into achievements and elevate your team’s performance.

[Sign up for Hugin’s waitlist today and take the first step toward creating a more engaged organization.]

References

  • Gallup. (2020). The relationship between engagement at work and organizational outcomes: 2020 Q12® meta-analysis: 10th edition. Gallup, Inc.
  • Harter, J. K., Schmidt, F. L., Agrawal, S., Blue, A., & Plowman, S. K. (2020). The relationship between engagement at work and organizational outcomes: 2020 Q12® meta-analysis, 10th edition. Gallup, Inc.
  • Harvard Business Review Analytic Services. (2019). Peak performance: How combining employee engagement and performance management fuels organizational success. Harvard Business School Publishing.

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